As a manager and a team and project manager for the IBM UX organization, Ixxxxx
John Lance
Accomplishmentsxxx
Product Design Manager at IBM (April 2012 – Present)
- Manage a team of User Interaction Designers, User Researchers, and Information Architects.
- Developing a relationship with a local university, identifying co-ops and class projects.
- Authored/co-authored multiple inventions and patents.
User Experience Project Manager at IBM (April 2011 – April 2012)
- Responsible for project managing multiple projects and teams.
- Engaged with engineering and other stakeholders to ensure that deliverables and projects were on track.
User Interface Designer at IBM (October 2004 – April 2011)
- Coached User Experience Interns
As a designer, Ixxxxx
User Interface Designer at IBM (October 2004 – April 2011)
- Coached User Experience Interns
- Responsible for product design for client and web experiences, including gathering customer feedback and working with design partners on a regular basis. Customer feedback sessions were in person or remote.
- Created design specifications and prototypes to guide engineering implementation of designs.
- Presented to partners and customers at conferences such as Lotusphere, LOLA, and other venues.
- Contributed to the Lotus Design blog.
Human Factors Engineer at Lightbridge (August 2001 – October 2004)
- Solo Human Factors Engineer responsible for design and usability testing of user interfaces.
- Led cross-departmental design teams for web and WAP graphical user interfaces. Design teams included representatives from Product Management, Engineering, Quality Assurance, Documentation, and other groups.
- Created storyboards for web-based software applications that formed the base for technical specifications.
As a communicator Ixxxxx