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John Lance

Leader| Designer | Communicator | The Resume

As a manager and a team and project manager for the IBM UX organization, Ixxxxx

Accomplishmentsxxx

Product Design Manager at IBM (April 2012 – Present)

  • Manage a team of User Interaction Designers, User Researchers, and Information Architects.
  • Developing a relationship with a local university, identifying co-ops and class projects.
  • Authored/co-authored multiple inventions and patents.

User Experience Project Manager at IBM (April 2011 – April 2012)

  • Responsible for project managing multiple projects and teams.
  • Engaged with engineering and other stakeholders to ensure that deliverables and projects were on track.

User Interface Designer at IBM (October 2004 – April 2011)

  • Coached User Experience Interns

My Leadership Philosophy

As a designer, Ixxxxx

User Interface Designer at IBM (October 2004 – April 2011)

  • Coached User Experience Interns
  • Responsible for product design for client and web experiences, including gathering customer feedback and working with design partners on a regular basis. Customer feedback sessions were in person or remote.
  • Created design specifications and prototypes to guide engineering implementation of designs.
  • Presented to partners and customers at conferences such as Lotusphere, LOLA, and other venues.
  • Contributed to the Lotus Design blog.

Human Factors Engineer at Lightbridge (August 2001 – October 2004)

      Solo Human Factors Engineer responsible for design and usability testing of user interfaces.
      Led cross-departmental design teams for web and WAP graphical user interfaces. Design teams included representatives from Product Management, Engineering, Quality Assurance, Documentation, and other groups.
      Created storyboards for web-based software applications that formed the base for technical specifications.

Some Samples

  • Notes
  • usability

As a communicator Ixxxxx

Documentation Specialist at Lightbridge (August 1997 – August 2001)

Technical Writer at Lewtan Technologies (September 1995 – August 1997)

Technical Writer at Meditech (May 1994 – September 1995)

Technical Writer at Image Plus (1993 – 1994)

Fiction Works

  • Priscilla
  • Priscilla
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